The St. Louis Business Owners’ Guide
To IT Support Services And Fees

What You Should Expect To Pay For IT Support For
Your Computer Network.

(And How To Get Exactly What You Need Without Unnecessary Extras, Hidden Fees And Bloated Contracts)

Read this guide and you’ll discover:

  • The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
  • A common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
  • Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
  • How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
  • 21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

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After an unpleasant episode with the computer that stored important data, I was in need of a dedicated server for my business. Cliff helped me determine the specifications I needed and had it built in a timely fashion. Tony came and installed it in a few hours. He was knowledgeable and professional in his dealings with us. I am feeling much more secure knowing that my precious data is protected. Thanks JB.

Dr. Jack Marincel